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Responsible gambling
Play Alberta is committed to providing a safe and responsible gaming experience for all our players. We understand that problem gambling can have serious consequences, which is why we offer various tools and resources to help you manage your gaming activities.
GameSense: Our Responsible Gaming Framework
At the heart of our responsible gaming approach lies GameSense, a framework designed to promote healthy gaming habits and provide support to those who need it. Through GameSense, we aim to raise awareness about odds, myths, and potential risks associated with gaming, as well as offer practical tips for managing your time and finances while playing.
Setting Deposit Limits
You can set daily, weekly, or monthly deposit limits to control the amount of money you spend on gaming activities. These limits are easy to implement and adjust at any time. If you want to decrease your limit, it takes effect immediately; if you increase it, there's a 24-hour delay before changes take place.
Time-Outs and Self-Exclusion
If needed, we can offer temporary cooling-off periods or even self-exclude you from gaming altogether for up to three years. Our goal is to help you maintain control over your gaming habits and avoid any potential harm.
Accessing Support Services
We encourage our players to reach out if they're experiencing difficulties with their gaming activities or need additional support. You can find helpful resources on our website, including:
- The Alberta Health Services Addictions Help Line (1-866-332-2322)
- GameSense Info Line (1-833-447-7523)
- National and Provincial Resources like Gamblers Anonymous and GamTalk
Our Commitment to Responsible Gaming
At Play Alberta, we're dedicated to providing a responsible gaming environment. We strive to:
- Foster open communication with our players
- Provide accessible support services for those struggling with problem gambling
- Ensure all games are fair and transparent
- Continuously evaluate and improve our responsible gaming practices
By taking the first step towards addressing your concerns, you're showing that you care about yourself and others. We appreciate your honesty and will do everything we can to support you through any challenges you may be facing.
Manage Your Playtime
Play responsibly with these features:
- Loss Limits: Set a limit on your net losses for the day/week/month
- Time/Sessions Reminders: Get notifications when it's time to take breaks or set limits on playing sessions.